Returns & Exchanges
At SONYA MODA, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all eligible full-priced items. Please ensure garments are in their original condition, unworn and with all designer tags still attached to qualify for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all protective materials and tags are intact to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your parcel and drop it off at your nearest authorized postal service or courier location.
Processing & Refund
Once our quality control team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing